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I can definitely understand there have been delays with the product (we have all been living through difficult times!), but it does not feel like this company is properly customer-focused. I think it's got the potential to be a great product and have been really excited to receive it. I backed the Hot Pocket as a present for my wife (who sleeps incredibly cold!) almost two years ago. So think before you buy from Sierra Madre, especially if you come from the EU Summer is almost over in Denmark, and I still have not tried my Pares and Nubé MK IV. And now they are completely stop responding to mail. Has again been in contact with customer service but has not yet received a new "Track and Trace" number. But I have not received my new Pares Hammock yet August 5th. “Thank you for your purchase!” on 22 June.
#Ninox hammock review Patch
And with the chance to get it back with a patch and have to pay Customs and VAT once more, I have chosen to buy a new Pares Hammock. But the price is almost as expensive as buying a new Pares. Only with PostNord will it be possible for a private person to ship to the USA. Hmm repaired a new product! I then try to return my Pares with DHL but it is not possible from Denmark nor with UPS or FedEx. However, I was offered to return it and have it repaired. I then emailed someone from customer service who did not think the error could be Sierra Madres even though I attached photos.
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And I was happy, right up until I found two flaws in the fabric on Pares Hammock. Back In May (May 9) I bought a Nubé MK IV Pre-Order (May Delivery 8-16days) × 1 and a EZSling.